Acceptance the terms of sale
The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and agrees to comply in its dealings with Cedroni Ltd the general conditions of sale and payment transcribed below, stating I have read and accepted all the information provided to him under the rules mentioned above, and also recognizing that Cedroni srl does not consider itself bound to different conditions unless previously agreed in writing.

Customer Commitments
These Conditions of Sale must be examined online by customers visitors before they confirm their purchases. The submission of the order confirmation therefore implies full knowledge of General Conditions of Sale and their full acceptance.

The Customer agrees and undertakes to provide accurate and truthful and, once the purchase process online, in print and keep these general conditions of sale, already examined and accepted during the purchase process, in order to fully satisfy the conditions of Articles. 3 and 4 of Legislative Decree n. 185/1999.

Mode of purchase is an Internet site selling gourmet products and editorial products concerning the food and the culinary arts in general.

Purchases of products, available as illustrated in their respective pages and techniques, are made by the Customer to the prices indicated therein, to be confirmed at the time of the confirmation order, in addition to transport costs displayed on purchase and automatically calculated based on the actual weight and overall volume of packaging used

Before confirming the purchase, the customer will be shown the unit cost of each product chosen, the total cost when you purchase more products and related transport costs.

Confirming the acquisition, upon completion of the transaction, the customer will receive an e-mail message containing the date and the total amount of your order and the details of the same.

For orders above 20 kg, you can not complete the purchase directly and the customer will be contacted by Cedroni srl to define how to escape it.

The payment of the products purchased and the shipping costs must be paid by the customer at the time of the confirmation of order through the use of credit cards Visa or Cartasì or by bank transfer in favor of:

Cedroni srl
Via Lungomare Italia 11
60019 Senigallia (AN)

IBANCA POPOLARE DI ANCONA – ag. Senigallia, Corso II GIUGNO Senigallia (AN)
checking account: IBAN IT19 S 05308 21300 000000001012
SWIFT: dest: BLOPIT22 – beneficiary: BPAMIT31

For payments made by credit card, the user data is transmitted encrypted according to the SSL (Secure Socket Layer) directly on the server of Banca Popolare di Ancona which guarantees the security of data transmission according to bank procedures.
Orders by bank transfer will be processed only after notification by the bank of the payment.
Foreign orders can only be paid by credit card.

Delivery products
Order fulfillment will take place only at the time of full availability of the goods. If there is complete availability of the goods ordered, at the request of the customer, you can proceed to sending part of the order, in which case, however, the Customer will bear the charge of postage for sending each of the goods required.

The products purchased will be delivered by Cedroni Srl address specified by the customer via express mail.

The couriers do not carry out preventive calls it ‘will manage requests in particualr times. Will make the first delivery without notice. In the absence of the customer notification will be left and proceed to a new delivery within 24 hours. In case of further absence, a new notice will be left and the customer must contact the courier to define the details of delivery. If this attempt should fail, the goods will be made to Cedroni Ltd. resulting in cancellation of the order and nothing will be refunded to the customer. In this case the Cedroni Inc. reserves the right to charge your credit card the customer additional shipping costs for the return of the goods.

Each shipment will contain a detail of the products sent.

Under current regulations, Cedroni Inc. has no obligation to issue any tax document for the online sale of its products. However will still issue regular receipt and, if so requested by the interested party, to be carried out with order and accompanied by any data requirements, will issue an invoice and send it together with the goods.

Deliveries for payments made by credit card, and barring unforeseen circumstances beyond our. will have approximately the following times: within 72 hours from order to Italy, within 10 days. for Europe and rest of the world.

Deliveries for payments made by bank transfer, and barring unforeseen circumstances beyond our. will have approximately the following times: within 72 hours after the receipt of payment from the bank for Italy, within 10 days. for Europe and rest of the world.

During the holidays the Cedroni srl can not take any responsibility for any delay in delivery of orders, attributable only to the conditions of service of the carriers used.

Orders received in the days of Friday, Saturday and Sunday will be processed the following Monday.
Upon delivery of the goods by the courier, the customer is required to verify:

  • that the number of packages delivered corresponds to what is reported in the transport document,
  • that packages are intact, undamaged, not wet or altered in any case also the sealing materials (paper, tape, string).

Any damage or the mismatch in the number of packages, must be immediately reported to the carrier making the delivery, adding the word “withdrawal conditional” on the transport document and confirmed within three days, by e-mail at:

After checking, the customer must accept delivery, after which it will not oppose any dispute about the amount of packages and appearance of what was delivered.

If instead the goods received is not what was ordered, within two days of receipt must be reported anomalies found, by e-mail to:

Spedizioni all’estero
Per ordini provenienti da fuori Italia eventuali spese doganali sono da considerarsi a carico destinatario.

Guarantees and defective products
In the event that the customer feedback deterioration or defects in the material received, must notify within two days of receipt, by e-mail to:

Each alert over these terms will not be considered.

Guarantees and defective products
The customer has the right to terminate the contract without any penalty and without specifying the reason, within 10 days of receipt of goods. The withdrawal must be made by sending a registered letter with return receipt to Cedroni Italy srl Via Lungomare 11, 60019 Senigallia (AN) which must be made explicit the will to terminate the contract putting the same (same address), with sealed package and in its original packaging, the goods purchased. Will not be withdrawn under any circumstances parcels cash it ‘carriage forward. The costs of returning the products will be entirely borne by the customer. Cedroni srl will return within 30 days of the date on which it became aware of the right of withdrawal by the customer, the full price paid, excluding shipping.

The withdrawal right is reserved only for natural persons, ie to private consumers acting for purposes unrelated to his profession.

The right of withdrawal applies only to goods at the time of return and can not be extended to products which by their nature can not be returned or are liable to deteriorate or expire rapidly.

Cancelling orders from the Cedroni S.r.l.
The Cedroni Ltd. reserves the right to refuse or cancel an order received or an item included in the order, if either of the following circumstances:

  • items are sorted in out catalog,
  • are sorted items no longer in production or distribution,
  • credit card fraud.

Jurisdiction and Venue
Any dispute regarding the application, execution, interpretation and violation of the purchase contract is subject to Italian jurisdiction and will be the exclusive competence of the court of Ancona, saves the mandatory competence of holes provided by law.

Right of access to personal data and other rights
With reference to the provisions of Legislative Decree no. 196/2003 (so-called “privacy code”), it states the following:

1. You have the right to obtain confirmation of the existence of personal data concerning him, even if not yet recorded, and their communication in intelligible form.

2. You have the right to obtain information:
a) origin of personal data;
b) the purpose of treatment;
c) the logic applied in case of treatment with the help of electronic means;
d) of the extreme identification of the owner, manager and the representative appointed under article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data can be communicate or that they can come to know them as appointed representative in the State, managers or agents.

3. The interested in the right to:
a) updating, rectification or, when interested, integration of data;
b) the cancellation, anonymization or blocking of data processed unlawfully, including data whose retention is necessary for the purposes for which the data were collected or subsequently processed;
c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, except where such compliance is impossible or involves the use of means manifestly disproportionate to the protected right.

4. You have the right to object, in whole or in part:
a) for legitimate reasons the processing of personal data concerning him, even to the scope of the collection;
b) to the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication.